Hilfsteam Hochtaunus und Wiesbaden

Personal - Individual - Human

We make daily life possible.

At home.

As part of the Hochtaunus palliative care team, the Löwenzahn help team was founded in April 2020. We support people of all ages to meet the demands of everyday life. This enables them to live as normally as possible in their familiar home environemnt and lessens the burden on their relatives.

People, with their individual needs and wishes, are the core of our activities. We strive for a relationship built on trust and partnership, and we place great value on respectful interaction both within the team and in our exchanges with clients.
Our services include support with daily care (referral of qualified staff in cases where specific medical care is required), housekeeping services, including cooking, ironing, cleaning, or doing the shopping.

When daily life becomes difficult...

A typical day is full of a variety of tasks and routines that make up daily life. But when these tasks and routines become increasingly difficult, i.e. overwhelming, exhausting, or require additional assistance, then …

… help is at hand!

Our team is by your side to lend a helping hand:

  • help with household tasks,
  • help you with your daily care,
  • accompany you or your relatives to doctor's appointments,
  • and much more...
Day or Night.

HELP TEAM HOCHTAUNUS: We can offer you a wide range of support, either long-term or as a temporary solution, with anything that helps you to manage your daily routine.

Remain in your familiar home surroundings - our support team comes to you.


Support €35.00/h

  • Urlaubsbetreuung
  • Unterstützung bei der alltäglichen Pflege (Duschen, Toilettengänge etc.)
  • Hauswirtschaftsdienste z.B. Kochen, Bügeln, Erledigen von Einkäufen etc.
  • Guidance on applying for subsidies
  • Reading aloud, playing games etc.

Accompaniment €35.00/h

  • Accompaniment to doctors’ visits and cultural events
  • Going for a walk

Night Respite €300.00

  • Von 22.00 Uhr bis 6.00 Uhr (gegen Aufpreis zeitl. Verlängerung möglich)
  • Nachtwachen auch über mehrere Tage z.B. im Rahmen der Urlaubsbetreuung möglich


  • Erfahrenes und geschultes Personal 
  • Regelmäßige Fort- und Weiterbildung unserer Mitarbeiter
  • Entlastung und Beratung der pflegenden Angehöhrigen
  • Bei Bedarf Vermittlung zur Demenzberatung


Preventive care, billing options

Preventive care serves to relieve the regular caregivers temporarily or regularly on an hourly basis when they cannot fulfil their caregiving duties due to illness, holidays or other reasons. During this time, a care service takes over the care of the person to be cared for.

Preventive care is billed via the long-term care insurance fund. The carer must submit an application for preventive care to their care insurance fund, stating that they wish to make use of the services of a care service.

It is important to note that the billing of prevention care services and the specific requirements may vary depending on the care insurance fund and the individual situation. It is advisable to contact the carer's care insurance fund to obtain accurate information about the billing arrangements and to ensure that all the required steps are followed.

As a care service, we do not bill the nursing care benefits directly to the nursing care insurance fund, but support the caregiver in the application process. Our contribution is to accompany the caregiver in the application process and to help with filling out the necessary forms if needed. It is important that the caregiver submits the application and that the benefits are settled via the preventive care

Please note that the exact modalities and procedures may vary from one long-term care insurance fund to another. Therefore, it is advisable to contact the long-term care insurance fund directly to obtain precise information and to ensure that all requirements are met.

Do you have any questions? We are here for you!

Anneke Raupach

Anneke Raupach

Head of Help Team

Ms Raupach co-founded the relief team in 2020 and has steadily built it up since then. Since 2022, the support team has been looking after clients in Frankfurt and Wiesbaden as well as in the Hochtaunus district. Ms Raupach has a lot of experience in caring for people in need of help and will be happy to advise you on the support services available.

Vanessa Fassinger

Vanessa Fassinger

Deputy management Help Team

Ms Fassinger has been supporting the support team since October 2023. She has years of experience in the nursing home and knows the needs of clients and relatives. Before joining the support team, she worked as a residential area manager and palliative care nurse.

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